Terms
- Please note: the form is for one invoice at a time;
- All fields with a (*) are required;
- Pictures are not required. This form only supports files that are pictures (JPG, JPEG, PNG);
- For other attachments (eg. Excel/PDF files) please send these by mail;
- Failure to comply to our terms may invalidate your claim.
We provide a 30 day warranty period for most items. Please check the invoice issue date before requesting an RMA.
After our approval of the RMA you will receive a RMA-number. Please ship the items back within 7 days after approval, and use an established carrier like UPS, DHL, Fedex or TNT.
Shipping address:
iuppiter B.V.
Keersopstraat 51
3044 EX Rotterdam
The Netherlands
Items must be securely packed. Please use the RMA-number as a reference on the return-shipment, and provide us with the tracking-number.